FAQ

 

What is your shipping policy?

Our products are handcrafted to order. Please allow a 2-3 business day lead time upon receipt of order. The shipping method applies after order has shipped.

DOMESTIC

All orders ship within the United States. Shipping method applies after order has shipped.

INTERNATIONAL

Sorry, we do not ship internationally at this time. Please stay tuned for international shipment. 

What forms of payment do you accept?

We accept US based credit cards including, Visa, MasterCard, Discover, and American Express.

Do you accept PayPal?

Yes, we accept PayPal.

What is your return policy?

Please follow our Return Policy: https://www.isoskincare.com/return-policy/

How do I order wholesale?

We do not offer wholesale orders at this time.

 

Are your products vegan?

Our cleansers at the time are not vegan due to their honey component, all other products are considered vegan. There will be a vegan skin care line coming soon.

What if I have an allergic reaction to your product?

Discontinue use immediately and contact your physician. Provide your physician with a list of ingredients to determine which one you might be allergic to. 

Are your products safe for use during pregnancy?

Our products contain essential oils that have mixed reviews about use during pregnancy. Please refer to the ingredients in each product to determine whether you feel safe using those specific essential oils while pregnant.